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Alana Waterman was a lobbyist and lawyer.
In her first appearance, following a rally for Sam Seaborn's run for Congress in the California 47th, it is revealed that Waterman had publicly embarrassed First Lady Abbey Bartlet regarding fair pay legislation by writing a newspaper op-ed piece. The First Lady presses Amy Gardner into service to run interference on Waterman so she won't have to talk to her.
In her second appearance, Waterman appears as White House Communications Director Toby Ziegler's lawyer after confessing to White House counsel that he was responsible for the national security leak concerning the existence of a military space shuttle.